Frequently Asked Questions

Everything you need to know about your JUNI experience.

What is JUNI's shipping policy?

We offer standard and expedited shipping worldwide. Standard shipping typically takes 5-7 business days, while express delivery arrives within 2-3 business days. Free shipping is available on all orders over $100.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

JUNI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, JUNI is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your package directly through your JUNI account dashboard.